Infrastructure Management

Given the challenges of scattered client/server environments, the most critical business need is to have a reliable, updated and yet flexible IT infrastructure. Bandwidth constraints and network expansions pose a technological challenge while tightening budgets and stretched IT resources along with heightened expectations from clients pose the commercial challenge. Yet, maintaining critical business functions requires close monitoring of your networks and systems.

mêa|MANAGE - IT Services provides a cost-effective way of implementing and managing complex server and operating systems, generating solutions to develop existing environments, leveraging the latest, most sophisticated technologies, offering hands-on, better-quality, on-demand service.

Our IT Management Services include these benefits:
	Highly trained system and network professionals
	Access to the latest tools and technologies
	A single source of assistance
	A step-by-step approach to 24x7 monitoring and support
	Flexible and scalable outsourcing services
	Managed Process to reduce IT costs and improve shareholder value
	True Partnership in maintaining and evolving service levels

We provide high-performing, secure infrastructure services taking care of the needs of your key server and storage components. Our services comprise of continuous supervision and application support from providers such as PeopleSoft, Microsoft®, IBM, Oracle®, Sybase, Siebel and SAP. We also offer preventive system analysis and service-level support so that your business is never interrupted. Regardless of your geographical location, we can deliver these high-end services to your service center through remote system management techniques.

Our IT Management Services offers a comprehensive suite of services that support global consistency and enhanced system availability. We offer the following service modules

Server-specific modules		Additional modules
	Backup and restore		Managed storage services
	Disk file and share management
	Windows domain administration	Enabling processes
	Windows Active Directory administration		Account management
	Login and script management		Change management
	Media management		Configuration management
	Output management		Incident management
	Patch management		Problem management
	Job scheduling		Service management
	Remote connectivity management
	Resource usage management and trend analysis	Supporting services
	User administration		Hardware and software support
	Server hardening		Business-continuity services
	Intrusion detection		Third-party procurement monitoring

Outsourced Server Management

Our Outsourced Server Management services include:
	Monitoring Servers
	Managing Servers
	Server critical Application Management

Our Process/Model: